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DK61E Broken Cable or Port

#1
Hello,

I have been using my DK61E keyboard (with gateron optical black switches) for a few weeks now and have had frequent issues with either the cable or Type C port on the keyboard. It often disconnects in the middle of gaming sessions and I have to wiggle the cable around in the port for it to connect again. Today when it disconnected I tried cleaning the port, cleaning the cable connector, wiggling the cable in the port, trying other type c cables and nothing worked.

Firstly, can the cable be replaced with other type c cables? All cables other than the cable that came with the keyboard that I've tried haven't worked.

Secondly, is there anything I can do to fix this issue that I've tried already?

Thirdly, is this is an issue I take up with KEMOVE, DIERYA or Amazon?

Thanks, Joshua Main
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