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Downloaded software, icons not working

#1
Hi I just downloaded the Kemove software. The mainscreen pops up with "shadow", "snowfox", and another "shadow" icon. I cannot press anything except the bottom social media icons and the review video. Can someone help me because I do have the Snowfox, and do not understand why I cannot do anything with the software.
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#2
Maybe you have not snowfox?
Kemove DK61 SnowFox fw v8060. Apex v1.5.2. W7Ux64.
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#3
(01-15-2021, 12:11 AM)Simphony Wrote: Hi I just downloaded the Kemove software. The mainscreen pops up with "shadow", "snowfox", and another "shadow" icon. I cannot press anything except the bottom social media icons and the review video. Can someone help me because I do have the Snowfox, and do not understand why I cannot do anything with the software.

Make sure you're plugged in with USB.  If you're using an older keyboard, it has to also be turned On for some reason to work on some USB connections so try that.
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