Factory reset lost colours

Hello

new owner here, stuggling to edit colour schemes on this keyboard, just done a factory reset and now I dont have any colours at all??!


Any decent tutorials on this, Im struggling to get anything out of the software

This is disapointing

Hello

new owner here, stuggling to edit colour schemes on this keyboard, just done a factory reset and now I dont have any colours at all??!


Any decent tutorials on this, Im struggling to get anything out of the software

This is disapointing

Which model? DK61? Can you tell me the SN?

Same happened to me, I did a factory reset as one of the first things and now only with a new factory reset each time I can have a backlight (apart from the touch dynamic ones.)

If I touch almost any light setting, the backlight goes off and only the dynamic ones are visible.

The biggest issue is that the Software doesn't work (I have tried on Windows, on a VM, and on Linux through wine.)

Please inform about a manual flash or any solution.