Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Why no software for the DK63

#11
(03-02-2020, 08:30 PM)BrownKeyNoob Wrote: The issue is quite random. As the other guy says, all that happens is that all the RGB lights just shut off and you have disconnect adn reconnect the keyboard with the USB cable to get the lights back on. I don't think I can make a video of it as I don't know when it will happen. This is happening since I installed https://www.kemovebbs.com/softdownload/D...200223.exe

Can you please help with this??

Same thing here, it was not happening before the 20200223.exe firmware upgrade.
Reply

#12
(03-02-2020, 08:30 PM)BrownKeyNoob Wrote: The issue is quite random. As the other guy says, all that happens is that all the RGB lights just shut off and you have disconnect adn reconnect the keyboard with the USB cable to get the lights back on. I don't think I can make a video of it as I don't know when it will happen. This is happening since I installed https://www.kemovebbs.com/softdownload/D...200223.exe

Can you please help with this??


Thank you for contacting us, i have passed this issue to our product engineer, now they are working hard to develop new firmware to solve this issue and confirm it will be completed this week, thanks for your patient, and so sorry for all the inconvenient we bring to you.

(03-02-2020, 08:39 PM)reazon Wrote:
(03-02-2020, 08:30 PM)BrownKeyNoob Wrote: The issue is quite random. As the other guy says, all that happens is that all the RGB lights just shut off and you have disconnect adn reconnect the keyboard with the USB cable to get the lights back on. I don't think I can make a video of it as I don't know when it will happen. This is happening since I installed https://www.kemovebbs.com/softdownload/D...200223.exe

Can you please help with this??

Same thing here, it was not happening before the 20200223.exe firmware upgrade.


Thank you for contacting us, i have passed this issue to our product engineer, now they are working hard to develop new firmware to solve this issue and confirm it will be completed this week, thanks for your patient, and so sorry for all the inconvenient we bring to you.
Reply

#13
(03-03-2020, 03:00 AM)abel Wrote:
(03-02-2020, 08:30 PM)BrownKeyNoob Wrote: The issue is quite random. As the other guy says, all that happens is that all the RGB lights just shut off and you have disconnect adn reconnect the keyboard with the USB cable to get the lights back on. I don't think I can make a video of it as I don't know when it will happen. This is happening since I installed https://www.kemovebbs.com/softdownload/D...200223.exe

Can you please help with this??


Thank you for contacting us, i have passed this issue to our product engineer, now they are working hard to develop new firmware to solve this issue and confirm it will be completed this week, thanks for your patient, and so sorry for all the inconvenient we bring to you.

(03-02-2020, 08:39 PM)reazon Wrote:
(03-02-2020, 08:30 PM)BrownKeyNoob Wrote: The issue is quite random. As the other guy says, all that happens is that all the RGB lights just shut off and you have disconnect adn reconnect the keyboard with the USB cable to get the lights back on. I don't think I can make a video of it as I don't know when it will happen. This is happening since I installed https://www.kemovebbs.com/softdownload/D...200223.exe

Can you please help with this??

Same thing here, it was not happening before the 20200223.exe firmware upgrade.


Thank you for contacting us, i have passed this issue to our product engineer, now they are working hard to develop new firmware to solve this issue and confirm it will be completed this week, thanks for your patient, and so sorry for all the inconvenient we bring to you.
Are you guys also working on software for Kemove 61?
Reply

#14
(03-03-2020, 06:17 PM)ryeung Wrote:
(03-03-2020, 03:00 AM)abel Wrote:
(03-02-2020, 08:30 PM)BrownKeyNoob Wrote: The issue is quite random. As the other guy says, all that happens is that all the RGB lights just shut off and you have disconnect adn reconnect the keyboard with the USB cable to get the lights back on. I don't think I can make a video of it as I don't know when it will happen. This is happening since I installed https://www.kemovebbs.com/softdownload/D...200223.exe

Can you please help with this??


Thank you for contacting us, i have passed this issue to our product engineer, now they are working hard to develop new firmware to solve this issue and confirm it will be completed this week, thanks for your patient, and so sorry for all the inconvenient we bring to you.

(03-02-2020, 08:39 PM)reazon Wrote:
(03-02-2020, 08:30 PM)BrownKeyNoob Wrote: The issue is quite random. As the other guy says, all that happens is that all the RGB lights just shut off and you have disconnect adn reconnect the keyboard with the USB cable to get the lights back on. I don't think I can make a video of it as I don't know when it will happen. This is happening since I installed https://www.kemovebbs.com/softdownload/D...200223.exe

Can you please help with this??

Same thing here, it was not happening before the 20200223.exe firmware upgrade.


Thank you for contacting us, i have passed this issue to our product engineer, now they are working hard to develop new firmware to solve this issue and confirm it will be completed this week, thanks for your patient, and so sorry for all the inconvenient we bring to you.
Are you guys also working on software for Kemove 61?

sure, The software/driver for KEMOVE 61 is under development, please pay attention to our official website:https://kmovetech.com, or you would better create an account at https://kmovetech.com/account/sign-up.html, if there is news, we can inform you in time.

hope you have a good day.
Reply

#15
(02-17-2020, 01:16 AM)abel Wrote: hi,
      The DK63 driver has been developed and is being tested internally.
   
       We will provide the download as soon as possible.

       please pay more attention about our official site :   https://kmovetech.com


      can you tell me the sn number of your 60% mechanical keyboard,

      maybe, i can supply you a beta version software for your DK63 mechanical  keyboard.

is it possible for me to get a beta software for the dk63?
Reply

#16
(07-31-2020, 12:43 AM)Phobia Wrote:
(02-17-2020, 01:16 AM)abel Wrote: hi,
      The DK63 driver has been developed and is being tested internally.
   
       We will provide the download as soon as possible.

       please pay more attention about our official site :   https://kmovetech.com


      can you tell me the sn number of your 60% mechanical keyboard,

      maybe, i can supply you a beta version software for your DK63 mechanical  keyboard.

is it possible for me to get a beta software for the dk63?
 See this post: https://www.kemovebbs.com/Thread-DIERYA-...n-released
Reply



Forum Jump:


Users browsing this thread:
1 Guest(s)

Forum software by © MyBB Theme © iAndrew 2016